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Remember when everyone had a Rolodex and every phone had a cord? Look how far we've come since then. Long gone are the days of manually entering...

CATI: So Long Pen & Paper

Depending on how you look at it, this is either our "Revenge of the Sith" installment or our "Return of the Jedi" installment. There's only one...

Culture Creation: Part III

When carrier pigeons fell out of favor (a shame, really) the telephone stepped in to take its place. 118 years after the invention of telephone,...

Surveys and Smartphones: A Rocky Relationship on the Mend

Last time, we began our dive into the importance of creating a data-driven company culture. This time, we begin to dig deeper into just how that...

Culture Creation Part II: Agility Increases Ability

Journey mapping. You may have heard that term thrown around at an increasing rate lately. Why? Because just like a high school sophomore who just...

Journey Mapping: It's Not About The Destination

Just like Star Wars, Harry Potter, and The Godfather, we're also cashing in on the idea of a series. While we might not get to part 14 as quickly...

Culture Creation - Part I: Data-Driven Dreams

Telehealth has been beneficial for everybody from patients (not being exposed to COVID) to insurance providers (charging premiums for services...

Telehealth Testimonies: It's Great for Patients, but How Are Doctors Responding?

Now unless you've just woken up from a year-long coma, (which, if you have, then boy do we have some news for you) then you're probably aware Joe...

Ridin' Biden: What a Joe Biden Victory Could Mean for the Healthcare Industry

At the time of publishing, it's been 253 days since COVID-19 was officially declared a pandemic by the World Health Organization (but who's...

Fightin' Pfizer & Miracle Moderna: The COVID-19 Vaccine Race

Ah Zoom. Whether you've used it for what seems like an endless amount of meetings, to have a socially distanced movie night, or just hearing the...

Virtual Focus Groups: Because Viruses are Icky

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